P.1-14
Corporate Introduction, Objects, Missions and Corporate Values, Foreword, Chairman's Report, Executive Committee and Sub-Committees 2017-2018, Organizational Structure, Corporate Strategic Leadership Team

P.15-71
Service Highlights, Partnership & Alliance Projects and Fundraising, Service Reports and Statistics

P.72-98
Overview of 2015-2018 Corporate Strategic Plan, Quality Management System, Corporate Quality & Utilization, Blue Sky Project, Implementation of 'Best Practice Manual', Staff Engagement, Finance and Information Technology, Student Placement,
Financial Overview, Customer Satisfaction Survey, Contact Information of Service Units, Acknowledgements